Terms of Use

National Rental Cars provides you with this website www.nationalcar.cr for your use, subject to these Terms of Use and applicable laws and regulations. Please read these Terms of Use carefully. If you access or use the Site, you fully and unconditionally accept and agree to be bound by these Terms of Use. If you do not agree with them, do not visit or use the Site. National reserves the right to change these Terms of Use, so please check back periodically for changes. Your continued use of the Site after the posting of any changes to these Terms of Use constitutes acceptance of those changes. Updates will be displayed by the most recent date of Last Updated at the top of this page. All changes are effective immediately when we post them, and they apply to the use of the Site thereafter.

Purpose of the site; reservations and transactions.

Alamo provides the Site solely to help you view vehicle rental options and submit reservation requests. This Site does not guarantee that you will be able to secure a reservation, that we will accept your request for a reservation, or that we will not cancel a reservation. Rental agreements between Alamo and users of the Site are entered into exclusively at the offices of Alamo and its subsidiaries, or their respective franchises, and are not signed through this Site.

All reservations and transactions made through the Site are subject to acceptance by Alamo, which is at our complete discretion. Without exception, this means that Alamo may refuse to accept or may cancel any reservation or transaction, whether or not such reservation or transaction has been confirmed, with or without reason, at our sole discretion and, unless you select the prepayment option (if available), without incurring liability to you or third parties. For example, and without limitation, we may not accept or cancel a reservation due to inventory shortages, inventory limitations, and manufacturer recalls.

You can cancel a reservation at any time, regardless of whether the reservation or transaction has been confirmed or not, with or without reason. You are not responsible for the cancellation, unless you select the prepayment option (if available).

Use of the site.

Alamo maintains the Site for your personal, non-commercial use. Your use of the Site for any other purpose is only permitted with the prior express written consent of Alamo. Notwithstanding the foregoing, you may not: (1) use the Site in a commercial manner, including the distribution, transmission or publication of the Site or its content; (2) interfere with other people's use of the Site; (3) impair the operation of the Site, interfere with or affect the servers or networks connected to the Site; (4) interfere with Alamo's intellectual property rights; (5) create, or associate a brand with the Site or any of its contents; (6) create a deep link to any part of the Site; or (7) Use the Site for any illegal purpose. We reserve the right, at our sole and absolute discretion, to terminate or restrict your use of the Site, without notice, with or without reason, without assuming liability to you or third parties. In such a case, we can inform your Internet service provider about your activities and take appropriate legal action.

Site modifications.

We reserve the right, at our sole discretion, to modify, suspend or discontinue any section of the Site at any time, without notice or liability to you or third parties. We also reserve the right, at our sole discretion, to impose limits on certain features and services.

Privacy policies.

Alamo takes your privacy very seriously. Any information submitted on or collected through the Site is subject to our Privacy Policy, the terms of which are incorporated into these Terms of Use.

Links to other sites.

This Site may include links to third-party websites. Alamo does not control and is not responsible for the content of the privacy policies of any linked site. The inclusion of any link on the Site does not imply our endorsement of the Site.

Electronic communications.

By using the Site, you agree to receive electronic communications and notices from Alamo regarding your reservation request and any transaction entered through the Site. You agree that any notice, agreement, disclosure, or other communication that we send to you electronically will satisfy any legal communication requirement, including written communications.

Intellectual Property.

The content, structure and design of this Site, as well as the program code (collectively, the “Content”), are the property of Alamo. All intellectual property rights (i.e., trademarks and copyrights, database rights) are owned by Vanguard Trademark Holdings USA, LLC (“Vanguard”), a subsidiary of Alamo, and are protected by law. All rights reserved. You may print a copy of the Content on your computer only for your personal, domestic, and non-commercial use, as long as you do not remove any copyright, trademark or other proprietary notices from the Content. Any other use of the Content is strictly prohibited, unless you have our prior written authorization. The Site may also include content owned by third parties, including our advertisers. You may use such third-party content only with the express authorization of the corresponding owner. All requests for permission to reprint or make any other use of the Content should be addressed to Intellectual Property Manager, Copyright Reprint Permission, 600 Corporate Park Drive, St. Louis, Missouri 63105 or nicadmins@erac.com. Alamo does not guarantee that your use of the materials displayed on or linked to the Site will not infringe the rights of third parties.

ALAMO, Alamo Car Rental and the flag design are part of the group of trademarks and service marks owned by Vanguard and its subsidiaries (this is not an exhaustive list of Vanguard's trademarks and service marks). Trademarks and service marks designated with the “®” symbol are registered with the United States Patent and Trademark Office and in numerous foreign countries. Other trademarks and service marks belonging to Vanguard and its subsidiaries may be designated with the “SM” or “TM” symbols. Our trademarks and service marks cannot be used in connection with any product or service without our prior written authorization. All other trademarks and names that appear on the Site and that do not belong to Vanguard are the property of their respective owners, who may or may not be associated with, connected to or endorsed by Alamo.

Vanguard has a number of pending patent applications, both in the United States and in foreign countries, covering various aspects of this Site, and users are cautioned not to copy, adopt, use, or otherwise appropriate techniques, menu operations, or other functional aspects or features, as doing so may also result in patent infringement.

Copyright Infringement Claims.

If you believe that materials posted on the Site infringe your intellectual property rights, please contact Alamo at Intellectual Property Manager, Intellectual Property Questions, 600 Corporate Park Drive, St. Louis, Missouri 63105 or nicadmin@erac.com. Include: (1) an electronic or physical signature of the person authorized to represent the owner of the copyright or other property right; (2) a description of the copyrighted work or other protected material that you claim has been infringed; (3) a description of the part of the Site where the material is located; (4) your address, telephone number, and email address; (5) your statement that you have a good faith belief that neither the owner of the copyright or other right, nor its representative or the law has authorized the disputed use; and (6) your statement, under penalty of perjury, that the information in your notification is accurate and that you are the owner of the copyright or other right or are authorized to act on behalf of the owner.

Use of submitted information.

You agree that Alamo is free to use any comments, information or ideas that appear in any communication you may send to us, without compensation, recognition or payment to you, for any purpose, including, but not limited to, the development, manufacturing and marketing of products and services, and that relate to, modify or improve the Site or other products or services.

No warranty.

Although we make reasonable efforts to maintain the accuracy and reliability of the Site, we do not guarantee or represent that it will always work or be error-free, or that we will accept your request for a reservation or that we will not cancel a reservation. We assume no responsibility for errors or omissions on the Site or for problems with its operation. You access the Site and use it at your sole risk. Notwithstanding the foregoing, THE SITE, ITS CONTENT AND OPERATION ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND COMPLIANCE. Some jurisdictions don't allow the exclusion of certain warranties, so the above may not apply to you.

Limitation of liability.

UNDER NO CIRCUMSTANCES WILL ALAMO, ITS ASSOCIATED COMPANIES AND THE DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES OF EACH OF THOSE COMPANIES BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT ARISE OUT OF OR ARE RELATED TO YOUR ACCESS, USE OR INABILITY TO USE THE SITE, ANY INFORMATION PROVIDED BY THE SITE OR ANY TRANSACTION ENTERED THROUGH THE SITE.

Some jurisdictions don't allow the exclusion of certain damages, so the above may not apply to you. If any authority finds that any part of this section is unenforceable, then liability will be limited to the maximum extent permitted by applicable law.

Indemnity.

You agree to compensate and hold Alamo and its associated companies and each of their respective directors, officers, employees and representatives harmless against any third-party claim or demand, including costs and reasonable attorneys' fees, that arise, directly or indirectly, in whole or in part, from a violation of a law or the rights of any person you incur.

Applicable Legislation.

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Missouri, United States of America, without regard to its conflict of law principles.

Force majeure.

Alamo will not be liable to you, nor will it be considered in default under this document for any failure or delay in performing its obligations hereunder, when such non-compliance or delay is due to a natural disaster, adverse weather conditions, strikes, labor disputes, civil disorder or disturbance, rebellion, invasion, disease or epidemic, hostilities, war, terrorist attacks or threats, random events, floods, fires, sabotage, fluctuations or lack of availability of electrical power, heat or light, acts of governmental authority (including product recalls, embargoes, and business or travel restrictions), loss or destruction of property, inventory, or equipment, or any other circumstance or cause beyond Alamo's reasonable control.

General provisions.

In the event that any provision of these Terms of Use is declared void or cannot be enforced, such provision will be interpreted in accordance with applicable law and compliance with the remaining provisions will be required. The headings are for reference purposes only and in no way define, limit, interpret or describe the scope of that section. Alamo's inability to enforce any provision of these Terms of Use should not be construed as a waiver of that provision or others. These Terms of Use describe the total agreement between you and Alamo regarding your use of the Site.

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